We are delighted that ROBINS ESTATES have been given the green light by the Housing Minister to recommence market appraisals and viewings, however, we realise that we also have a social responsibility beyond that of being your local estate agent and recognise that as a buyer or seller, you will have concerns given the current situation with COVID-19.
We want to reassure you that the team at ROBINS ESTATES will be following the Government’s health and safety guidelines thoroughly and ultimately will always ensure the wellbeing of our clients, our team, and our community comes first.
At the time of writing, it has been announced that restrictions around property viewings and transactions have been lifted. However, COVID-19 has not gone away and as yet there is no vaccine, so we will be carrying out our business in an extremely safe and highly-managed way to ensure our clients and staff are protected at all times.
We are awaiting an update on viewing guidelines from the Housing Minister, and once received we will ensure these guidelines are followed to the letter. In the meantime, we will be adhering to the following:
Social distancing (2 metres) will be observed, at all times. Our staff may remain outside the property whilst the viewing takes place.
If you would prefer to view a property virtually – we will also still offer this option.
Viewing Limits: All viewings will be limited to either one viewing per property per day OR viewings will be scheduled apart, for example, with a 15-minute delay between each viewing.
Time Limits: The time viewers spend inside a property will be limited to an absolute maximum of 10-30 minutes depending the size of the property.
Viewing Numbers: We will allow a maximum of two people inside a property along with the owner or member of our team only if social distancing will allow otherwise we will ask you to view the property and we wait for you by the front door.
Contactless Viewings: Vendors will be asked to leave cupboards and doors open so that viewers to the property do not need to touch them. Viewers will be asked not to touch surfaces unnecessarily.
PPE: Our team members will wear gloves, shoe covering and masks while conducting viewings. We request that viewers come prepared with PPE such as gloves and masks, we will provide shoe covering.
Health Declaration: Vendors and viewers will be required to sign a declaration, stating that they do not have any COVID-19 symptoms.
Currently there are no valuation guidelines. We will update you on this as soon as we have confirmation, however we expect the guidelines to be similar to viewings.
As soon as we receive further clarification on `valuations, market appraisals and viewings, we will provide further updates.
Guidance for Sellers
If your property is already on the market or is shortly coming to market, please reassure potential buyers by making sure your home is clean and safe to view.
Still deciding whether now is the right time to buy or sell?
The team at ROBINS ESTATES will be delighted to talk you through your options. We appreciate your circumstances may have changed or might be difficult right now, but we can help you talk it through in confidence.
Above all, please continue to stay safe.